Ongoing Global Programs List
Following are brief alphabetical summaries of
these ongoing SCA programs:
Asset Recovery & Rapid
Designing, implementing and expanding existing RMA reduction,
audit and disposition initiatives to lower the ongoing cost of
doing business in multiple channels and throughout the reuse of
the returned product.
Central Returns Globally &
Designing, stabilizing and continually optimizing convenient,
low-cost return centers to increase asset recovery, channel efficiencies
and customer satisfaction.
Contract Manufacturing Excess
Stabilizing and continually optimizing the disposition of excess
and obsolete product from contract manufacturers and distributors
based on most current best practices learned from both the manufacturer
and industry peers.
Contract Manufacturing Scrap
Stabilizing and continually optimizing scrap asset optimization
and certified destruction of eWaste from contract manufacturers.
Customer Take-Back & Recycle
Providing an efficient method for properly disposing of end-of-life
or excess equipment deemed valuable by the end user.
Demo Product Program Management
Recapturing demo asset values and optimizing for reuse or brand
Preventing material returns to the original manufacturer; stabilizing
and optimizing returns that cannot be avoided; and ensuring brand
integrity with certified destruction and eWaste recycling compliance.
eWaste End-to-End Programs
Reducing the cost of processing scrap and eWaste; ensuring compliance
with ISO 14000, WEEE and local government environmental initiatives
to avoid recycling penalties; and protecting brand integrity from
Excess & Obsolete Product
Designing and implementing cost effective global programs to stabilize
and then continually optimize the disposition of excess and obsolete
product from manufacturers and distributors.
In-Channel Inventory Management
Optimizing asset values outside origin, by designing, implementing
and managing cross-channel product access and eligibility.
Off-Lease Returns Prevention
and Operations Optimization
Recapturing Designing, implementing and expanding leased assets
and optimizing for reuse.
Optimizing Reuse of Returns
Stabilizing and continually optimizing the disposition of returns
and surplus product from manufacturers and distributors based
on most current best practices.
Open Box – Defective
Goods Returns Prevention
Designing, stabilizing and optimizing processes to prevent defective
goods returning to the manufacturer. Collected and audited for
reuse, remanufacture or recycling.
Philanthropic Global Programs
Deploying SCA eWaste services and solutions for municipal or philanthropic
collection areas and programs.
Designing regional and global collections from distributors, repair
vendors and end users for asset recovery, reuse and eWaste processing.
Repair Cost Reduction Strategies
and Tactical Management
Increasing asset value and profits with warranty returns.
Repair Vendor Excess &
Optimizing disposition of excess and obsolete product from repair
Repair Vendor Scrap Programs
Ensuring asset optimization and certified destruction of scrap
and eWaste from repair vendors.
Return Material Authorization
Designing, stabilizing and continually optimizing audit and disposition
programs to improve profitability and customer satisfaction.
Reuse, Rebox Program
Improving qualifications of hardware warranty returns and optimizing
Service Entitlement &
Designing, stabilizing and continually optimizing audit and qualification
programs for services.
Service Parts Inventory Optimization
Recapturing assets for reuse by customer service fulfillment.
Service Parts Exchange Logistics
Creating in-channel efficiencies with intra-process exchanging.
Stock Rotation Prevention
Designing, stabilizing and optimizing RMA eligibilities while
Surplus Product Utilization
Increasing asset value and protecting brand integrity from grey
Recapturing brand integrity and proprietary intelligence to avoid
Warehouse Logistics: Pick-Pack-Ship
Reducing transactional costs and increasing inventory efficiencies.
Warranty Return Prevention
Reducing the liabilities for warranty returns from end users,
resellers and distributors.