What We Do — Supply Chain Alliance, Inc.

Ongoing Global Programs Overview

A vast number of customized projects have been implemented worldwide, enabling efficiencies and reducing the cost of return materials management. All have had fast-starts, due to SCA’s adaptability, experience, integration and an existing global alliance of Tier One service providers. In addition, service parts supply chains have been optimized and whenever viable returns have been leveraged to create service parts stock thereby reducing cost of service parts and eliminating waste..
For example, one of the world’s largest networking equipment manufacturer was able to pilot a Rebox Returns Program in less than 90 days, reducing returns by 49% and saving over $9M in Year 1. The remaining return product Bill of Materials were evaluated for viable service parts and disassembled when a need was identified. Another global enterprise executed a worldwide program to manage Excess and Obsolete Returns that saved approximately $500K in six months, and ensured 100% compliance with environmental disposal and reporting. Similarly, returns were disassembled for service parts when appropriate.

Ongoing Global Programs List

Asset Recovery & Rapid Reconciliation

Designing, implementing and expanding existing RMA reduction, audit and disposition initiatives to lower the ongoing cost of doing business in multiple channels and throughout the reuse of the returned product.

Central Returns Globally & In Theatre

Designing, stabilizing and continually optimizing convenient, low-cost return centers to increase asset recovery, channel efficiencies and customer satisfaction.

Contract Manufacturing Excess & Obsolete

Stabilizing and continually optimizing the disposition of excess and obsolete product from contract manufacturers and distributors based on most current best practices learned from both the manufacturer and industry peers.

Contract Manufacturing Scrap Programs

Stabilizing and continually optimizing scrap asset optimization and certified destruction of eWaste from contract manufacturers.

Customer Take-Back & Recycle Programs

Providing an efficient method for properly disposing of end-of-life or excess equipment deemed valuable by the end user.

Demo Product Program Management

Recapturing demo asset values and optimizing for reuse or brand destruction.

End-of-Life Management

Preventing material returns to the original manufacturer; stabilizing and optimizing returns that cannot be avoided; and ensuring brand integrity with certified destruction and eWaste recycling compliance.

eWaste End-to-End Programs

Reducing the cost of processing scrap and eWaste; ensuring compliance with ISO 14000, WEEE and local government environmental initiatives to avoid recycling penalties; and protecting brand integrity from gray markets.

Excess & Obsolete Product Management

Designing and implementing cost effective global programs to stabilize and then continually optimize the disposition of excess and obsolete product from manufacturers and distributors.

In-Channel Inventory Management

Optimizing asset values outside origin, by designing, implementing and managing cross-channel product access and eligibility.

Off-Lease Returns Prevention and Operations Optimization

Recapturing Designing, implementing and expanding leased assets and optimizing for reuse.