Objective And Mission Statement

Drive Competitive Advantage and Incremental Profits
by Preventing and Managing Returns Worldwide and Reclaiming Service Parts for the
World’s Largest Technology Manufacturers, Distributors and Repair Service Providers

SCA leverages knowledge and experience in returns and recycling for technology manufacturers in retail and wholesale channels through a unique pay for performance business model to systematically and permanently achieve:

  • Increased profits

  • Reduced operating expenses

  • Competitive Advantage through Optimized Business Processes

  • Irreproachable Brand Integrity Protection

SCA has a proven track record of delivering substantial results to our customers. A prime example is a leading Telecom/Network Equipment Manufacturer. Over the last four years, SCA has helped the company achieve $100m in profits and cost reductions by implementing the following Returns Management Programs from the SCA Portfolio:

  • Reuse of Returns & Surplus, Service Parts, +

  • Open Box – Defective Goods Returns Prevention

  • Philanthropic Reuse Programs

  • Reboxing and Redistribution

  • Repair Cost Reduction Strategies and Management

  • Repair Vendor Excess & Obsolete and Scrap Programs

  • Stock Rotation Management with Distributors

  • Asset Recovery & Reconciliation

  • Central Returns Globally & In Theatre

  • Contract Manufacturing Excess & Obsolete & Scrap

  • Customer Take-Back & Recycle

  • End-of-Life Management

  • eWaste End-To-End Programs

  • Excess & Obsolete Product Management

  • In-Channel Inventory Management

By creating and managing an end-to-end, optimized and tightly controlled system for returns management between manufacturers and their distributors, resellers, and end users, SCA enables the world’s largest technology companies to concentrate on their core business.